
FAQs
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FAQs •
I just purchased my digital product. Where can I find it?
All digital products are delivered immediately to the email address you provided during checkout. Be sure to check your spam and junk folders. If you entered the incorrect email address during checkout, please email us at hello@wyldcraftedroots.com with your name and order number and we will correct it and resend your download link.
How long will it take to ship my order?
In general, our processing times are 2-3 business days. Most times we are able to process orders within 1-2 business days.
Shipping times depend on the option you select during checkout.
Business days are Mon-Fri.
*Please note that shipping may be delayed during major holidays due to backups with shipping carriers.
What is the refund policy?
We have separate refund policies for physical products, digital products, and services. Click HERE for our refund policies.